Clouducation is your monthly webucation.
Cloud (and non-cloud) communication topics.
The 2nd Wednesday of
each month + on demand.
Industry experts | Relevant Topics
30 to 45 minute
Tangible ideas | solution options | Q&A
Now, it is time to get Clouducated!
Episode 4: Get Clouducated and learn how to mine for gold in customer calls
June 14, 2017 Time: 2pm ET
Register | Slides | On Demand
Overview: Analyzing what the customer said and how they said it expands the need to better understand an overall customer experience. AudioCodes and Tethr have collaborated on a solution that takes customer conversations to a new level. The SmartTAP – Tethr solution focuses on the content of customer conversations and how it can benefit the enterprise. Find out more by joining our webinar.
Presenters: Mike Erps, UC Solutions Manager, AudioCodes | Ron Romanchik, VP Recording Technologies, AudioCodes | Jayme Fuller, Vice President, Tethr