Voca CIC is now Microsoft Teams Unify certified - the market’s closest, most reliable integration with Teams Phone. Built on Azure Communication Services from day one, it delivers 99.999% uptime, standardized Azure AI access, and a one-screen agent experience. This blueprint shows how the Unify model and Teams Phone extensibility make deploying a native Teams contact center faster, easier, and future-proof.

Voca CIC wins 2025 Best Teams Contact Center & Best CX deployment
By UC and CX Today, voted by 25+ industry leaders.
What You Get
Certified native Teams contact center with one-app, one-screen experience
Calls that stay entirely in Teams Phone from start to finish
99.999% uptime for mission-critical voice interactions
Enterprise-ready AI from day one

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