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 Voca-Solution-certified-for-Microsoft-Teams

The Tightest Microsoft Teams CX Integration
Voca CIC Is Now Unify Certified

Discover how Voca CIC’s AI-first design and native Teams Phone integration deliver unmatched reliability, speed and simplicity using Microsoft’s tightest integration model, Unify.

More on Voca CIC + Unify

Voca CIC is now Microsoft Teams Unify certified - the market’s closest, most reliable integration with Teams Phone. Built on Azure Communication Services from day one, it delivers 99.999% uptime, standardized Azure AI access, and a one-screen agent experience. This blueprint shows how the Unify model and Teams Phone extensibility make deploying a native Teams contact center faster, easier, and future-proof.

Voca-CIC-wins-2025-Best-Teams-Contact-Center-and-Best-CX-deployment-lp

Voca CIC wins 2025 Best Teams Contact Center & Best CX deployment

By UC and CX Today, voted by 25+ industry leaders.

What You Get

one-app-one-screen-experience-icn

Certified native Teams contact center with one-app, one-screen experience

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Calls that stay entirely in Teams Phone from start to finish

uptime-for-mission-critical-voice-interactions-icn

99.999% uptime for mission-critical voice interactions

Enterprise-ready-AI-icn

Enterprise-ready AI from day one

Voca CIC’s Design is Now the Industry Standard

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