Stuck in the 80s with Traditional Toll-Free Dial Numbers?
Evolve Your Call Center Communication with Inbound Digital Click-to-Call!
The digital disruptor with superior digital CX, global reach and unbeatable savings
Step into the future of contact center communications with AudioCodes Inbound Digital
Click-to-Call! Bid farewell to the constraints of telephony service networks and welcome a new era of global connectivity, unmatched customer experience and substantial telecom savings.
Bring Your Own Carrier (BYOC)
Embrace Cloud Migration
Integrate Any 3rd Party Telephony Provider
Uphold Voice Excellence
Secure Business Continuity
Real-Time Performance & Monitoring
Say Goodbye to
Setting Up Local and
Toll-Free Numbers
Click-to-Call from anywhere.
All your customers need is Wi-Fi.
Say Goodbye to
Setting Up Local International and
Toll-Free Numbers
Click-to-Call from anywhere.
All your customers need is
Wi-Fi.
Enable a Smooth Transition
from Digital to Human Touchpoints
Customer self-service digital journeys often become high-effort, frustrating experiences. Enable escalation to an agent with a simple click of a button.
Enable a Smooth Transition from Digital to Human Touchpoints
Customer self-service digital journeys often become high-effort, frustrating experiences. Enable escalation to an agent with a simple click of a button.
Reduce Average Handling Time with Authenticated Calls Toll-Free Numbers
Save minutes per call of your agents’ time with
authenticated customer calls.
Reduce Average Handling Time with Authenticated Calls
Save minutes per call of your agents’ time with authenticated customer calls.
Big Telecom Savings by the Minute
Discover how much you can save!
Something Powerful
Tell The Reader More
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
Remember:
- Bullets are great
- For spelling out benefits and
- Turning visitors into leads.
AudioCodes Inbound Digital Click-to-Call connects customers to an agent by voice or video call over the Internet. The call is initiated when the customer clicks a button on a company’s mobile application, website or kiosk. The button is pre-coded to route the call to a suitably skilled contact center agent based on caller ID or the context within the app or website from where the call was initiated.
Having a click-to-call button on your digital channels contributes to an elevated omnichannel experience, enabling customer to get real-time answers through personalized conversations at critical points in the digital journey. This efficiency lends to increased customer conversions and a superior customer experience that wins customer loyalty. What’s more, the customer can call from anywhere in the world without any limitations of telephony area restrictions.
Personalized CX for Customer Satisfaction
Caller identification and contextual data forwarded to agents along with the call.
Personalized CX for Customer Satisfaction
Caller identification and contextual data forwarded to agents along with the call.
Reduce Abandoned Shopping Carts
Your high-intent online customers can seamlessly click for agent assistance when they need it most.
Reduce Abandoned Shopping Carts
High-intent online customers can seamlessly click for agent assistance when they need it most.
Omnichannel
Scan-to-Call
Increase conversions on promotional campaigns using QR codes to call directly to appropriate agents.
Omnichannel
Scan-to-Call
Increase conversions on promotional campaigns using QR codes to route calls directly to appropriate agents.
