AudioCodes and Cognigy give you insights on how to maximize the use of chatbots by giving them a human voice. Listen to an interesting customer case study from ARAG Insurance.
In this webinar replay, our experts explain how you can add voicebots to your existing service channels, while lowering costs and enhance customer experience. A special stage is reserved for Dr. Jochen Westheide from ARAG Insurance, who shares how the company has transitioned from an AI vision to implementation, including the benefits, challenges and current results.
In this webinar replay, you learn:
The benefits and challenges of adding Voice.AI to your customer service channels.
The technological needs to go from chatbots to real conversational voicebots.
The steps required to transition from an AI vision to implementation.
Head of Finance-, Data-, AI-Services,
ARAG IT GmbH