Changing over to a new telephony solution isn’t easy at the best of times, even if you’re upgrading with like-for-like equipment. There are always so many parameters that need to be considered to ensure that nothing gets forgotten and that you don’t have a serious breakdown in functionality and of course communication.

In this document, you will learn how AudioCodes can help you create a Proof of Concept (POC) discovery document that highlights these areas. This will include your organization’s list of business objectives along with the success criteria, as it is imperative that you get what you need from a POC to make it worthwhile and ultimately a success.