AudioCodes Innovation Day Sweden
In-Person Event at Microsoft Office Stockholm
Thursday June 13, 2024│ 13:30-18:00
About the event
Experience the future of enterprise communication at AudioCodes Innovation Day Sweden on June 13th, 2024, at the modern Microsoft Office in Stockholm center. Join us for enlightening discussions on the latest voice and video innovations, with a special focus on AI in Microsoft Teams. Gain insights from experts at AudioCodes, Microsoft, and Exobe, and discover how advanced voice connectivity and AI applications enhance productivity, collaboration, and customer service reliability.
Event details:
- Date/ Time: June 13, 13:30 - 18:00.
- Location: MPR Room - Microsoft Office Stockholm, Urban Escape, Regeringsgatan 25.
- Agenda: Five afternoon sessions, including a Fika Break and post-event networking and drinks.
- Limited attendees: Max three attendees per company due to limited seating.
Register now to stay at the forefront of industry innovation and connect with like-minded IT, CX and Telecom enthusiasts!
Agenda
13:30
-
13:40
Welcome and Introduction
Welcome by Mattias Österberg, Country Manager Nordics, AudioCodes
13:40
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14:20
Session 1 - Keynote Presentation: Navigating the latest trends in Enterprise Communication
Speaker: Jasper Filon, Solution Architect AudioCodes Benelux & Nordics. Discover the latest enterprise communication trends, with Voice leading the way. Explore the powerful collaboration between AudioCodes and Microsoft Teams, revealing the keys to modern collaboration. Discover insights into enhanced call flows, unparalleled customer service, and Conversational AI integration, enriching your communication journey.
14:30
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15:10
Session 2: Harnessing AI for Productivity and Collaboration
Speaker: Andreas Adolfsson, Sr. Teams Technology Specialist Microsoft Sweden. Find out how Co-Pilot in Microsoft Teams is set to transform productivity and collaboration. Explore how its AI-driven features streamline workflows, foster seamless teamwork, and empower your organization to achieve goals with greater efficiency.
15:10
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15:30
Fika Break and Networking
Enjoy some Swedish treats while networking with industry peers.
15:30
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16:10
Session 3: Where Teams Voice Ends and Contact Center begins
Speakers: Peter Broeckx, Sales Director Contact Center EMEA AudioCodes & Jasper Filon, Solution Architect AudioCodes Benelux & Nordics. Gain insights to elevate customer service and harness the potential of integrating Teams with your contact center. Learn how to utilize Microsoft Teams to drive customer-service excellence, bridging internal collaboration, communication, and service delivery. Explore our AI-powered contact center solution, seamlessly integrated into Teams, transforming both employee and customer experiences.
16:10
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16:30
Session 4: Harnessing New Digital Tools - A Case Study by Exobe
Speaker: Linus Cansby, Microsoft MVP/ Digital Ninja at Exobe. In this session Linus Cansby will explore innovative strategies and practical applications of cutting-edge digital tools. Discover how Exobe leverages these tools, including Microsoft Teams, to streamline operations, boost productivity, and foster business growth. Gain actionable insights to implement similar strategies in your organization.
16:30
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16:50
Session 5: Mastering Smart Meeting Rooms
Speakers: Menno Buijs, Sales & Business Development Manager Devices EMEA AudioCodes & Noah Brown, Solution Architect AudioCodes Nordics. Get ready for an enlightening introduction on crafting intelligent and secure meeting spaces. Explore cutting-edge technologies and best practices to ensure seamless collaboration and data protection in today's dynamic workspaces.
16:30
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16:50
Closing Remarks
Summary, wrap up and thank you message from Mattias Österberg.
17:00
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18:00
Networking and drinks
Opportunity for attendees to network and engage with speakers and partners.
If you have any questions related to this event please contact Mattias Österberg via Mattias.Osterberg@audiocodes.com