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webinar Replay

Intelligent Contact Center Transformation

Innovative solutions for the digital transformation of ANY contact center

Listen to this webinar replay and get all the facts about this groundbreaking new solution including informative live demos.

  • Easily connect to customers on any voice channel (including click-to-call from web and mobile applications)
  • Empower work from home agents with a WebRTC solution
  • Seamlessly offload simple and repetitive tasks from live agents to virtual agents
  • Optimize agent productivity with Agent Assist bots
  • Replace your legacy IVR with a conversational IVR based on AI technology

There’s no doubt about it. The global contact center market is racing ahead thanks to the increased adoption of new technologies such as chatbots, mobile applications and the cloud, as well as the WFH trend. But to take full advantage of these exciting opportunities, today’s contact centers must allow omnichannel connectivity and embrace an advanced level of digitalization that resolves their customers’ issues quickly.

AudioCodes’ solutions for contact centers allow any contact center, built on any version of any platform, to work with best-of-breed speech and conversational AI services to unlock the incredible potential of digital transformation.

Featured Speakers

Ilan Avner

Ilan Avner,
Director, Product Management

Sharone Ben-levi

Sharone Ben-levi,
VP Sales and Business Development, AudioCodes