Your agents and staff rely on UC platforms like Microsoft Teams for their everyday communication with colleagues.
By extending your Microsoft Teams ecosystem with a CCaaS integration, you can add the most critical components for providing quality service, without having to invest in a detached platform.

In this white paper, you’ll learn:

• Life before and after UCaaS & CCaaS consolidation
• How to remove the barrier between agents & back-office experts
• How every Microsoft Teams user can become a potential agent 
• The unmatched abilities of the Power model integration with Microsoft Teams

Get our white paper, Always On CX:EX: How to Bring Modern Contact Center Capabilities to Microsoft Teams, to learn how every Microsoft Teams user is now a potential agent powered by exceptional CX capabilities.