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Application Note

AudioCodes Takes Top Spot for UC Management Tools in Metrigy Report

If easy and intuitive device management and network quality monitoring for unified communications solutions are mission-critical for your organization, the AudioCodes One Voice Operations Center (OVOC) has you more than covered.

But don’t just take our word for it.

In their Unified Communications Management and Endpoints: 2021-22 report, research firm Metrigy discovered that, when it comes to the most popular vendor for UC performance management tools, AudioCodes led the field. In fact, a very impressive 23.3% of respondents from companies with cloud infrastructure named AudioCodes as their primary vendor.

And when you look at the punch that OVOC packs, it’s hardly surprising. This is just some of what you get:

  • An exceptionally user-friendly UI design for managing all your UC network elements for their whole lifecycle from one centralized location.
  • The radical simplification of complex and time-consuming tasks like root cause analysis, bulk software updates and adding new devices to the UC network.
  • Intelligent insights into network trends and performance to optimize planning and design, as well as identifying voice quality issues before they turn into showstoppers.

For the full story, check out our recently updated One Voice Operations Center - Quality of Experience Monitoring for Microsoft Teams Calling application note.


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