APPLICATION NOTE

Enable Voice Channels for Your Dynamics 365 Contact Center

BYOC for Microsoft Dynamics 365 with AudioCodes VoiceAI Connect Cloud

AudioCodes VoiceAI Connect Cloud for Microsoft Dynamics 365 offers a SaaS, self-service portal that easily connects Microsoft Dynamics 365 to the telephony network with the option to Bring Your Own Carrier (BYOC), or purchase phone numbers from AudioCodes for worldwide use.

With AudioCodes VoiceAI Connect Cloud, there is no need to deploy, maintain or configure a Microsoft certified Direct Routing SBC. You can even keep your existing carrier and phone numbers using Dynamics 365 with the option to add new numbers and calling plans. This service can also integrate third-party voice solutions, such as PBXs and analog devices with Dynamics 365 voice channels.

Read our new application note to learn how to instantly connect your Microsoft Dynamics 365 voice channel using AudioCodes VoiceAI Connect Cloud.