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Webinar Replay

Now's The Time for
Voice Analytics

The Key to Delivering Effective Customer Engagement

Watch John Corbett, AudioCodes’ Director of Recording Solutions, and our host, Daniel Raye, discuss how enterprises are using voice analytics to increase the effectiveness of their customer engagements.

  • Analytics use cases and the importance of identifying the need
  • How to monetize the analytics output?
  • Sentiment analysis and its importance for the enterprise
  • How can ChatGPT transform voice analytics?

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Meet Our Speakers

John Corbett

" The Content Optimization System matches content with context to create a highly personalized, relevant and meaningful customer experience. "

John Corbett,

Director of Recording Solutions EMEA & APAC,
AudioCodes
Daniel Raye

" The Content Optimization System matches content with context to create a highly personalized, relevant and meaningful customer experience. "

Daniel Raye,

Senior Product Marketing,
AudioCodes
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