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Application Note

AudioCodes VoiceAI Connect
Easily connect any telephony system to any bot framework

Driven by recent developments in artificial intelligence, bot technology and natural language understanding, more and more organizations are turning to conversational AI-based bots to give their customers a high level of service whenever they get in touch. Read our new application note to find out:

  • What are the common voicebot use cases for customer service?
  • How to add telephony engagement channel to any bot?
  • How to integrate voicebots with your contact center business flows or connect them to your telephony provider?
  • How to leverage a best-of-breed approach and save up to 40% of speech services costs?
  • How to improve the voicebot customer experience?
  • How to add phone access to your chatbot in a few minutes?