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Application Note

AudioCodes VoiceAI Connect
Easily connect any telephony system to any bot framework
 

Driven by recent developments in artificial intelligence, bot technology and natural language understanding, more and more organizations are turning to conversational AI-based bots to give their customers a high level of service whenever they get in touch. Read our new application note to find out:

  • What are the common voice-bot use cases for customer service?
  • How to add telephony engagement channel to any bot?
  • How to leverage a best-of-breed approach and save up to 40% of speech services costs?
  • How to improve the voice bot customer experience?
  • How to add phone access to your chatbot in a few minutes?