Driven by recent developments in artificial intelligence, bot technology and natural language understanding, more and more organizations are turning to conversational AI-based bots to give their customers a high level of service whenever they get in touch. Read our new application note to find out:

• What are the common voicebot use cases for customer service?
• How to add telephony engagement channel to any bot?
• How to integrate voicebots with your contact center business flows or connect them to your telephony provider?
• How to leverage a best-of-breed approach and save up to 40% of speech services costs?
• How to improve the voicebot customer experience?
• How to add phone access to your chatbot in a few minutes?