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Webinar Replay

Always On CX:EX

Create a One-screen, AI-first Contact Center Experience Using the Microsoft Teams Power Model

When a CCaaS is deployed on top of a UC like Microsoft Teams, every Teams user becomes a potential agent.

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Meet Our Speakers

Gidi Adlersberg

" The Content Optimization System matches content with context to create a highly personalized, relevant and meaningful customer experience. "

Gidi Adlersberg,
Voca CIC Business Line Manager, Voice.AI,
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John Wesselman

" The Content Optimization System matches content with context to create a highly personalized, relevant and meaningful customer experience. "

John Wesselman,
Contact Center Subject Matter Expert, NA,
AudioCodes