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Voca Conversational Interaction Center is built in Azure, giving your contact center the same 99.999% uptime and reliability as Microsoft Teams Phone

Calls start, stay, and end in Teams Phone

Teams Phone Extensibility
Calls start, stay, and end in Teams Phone

AI Azure AI Services included

Ready-to-use
AI Azure AI Services included

Share license with multiple agents

Concurrent Channel Pricing
Share license with multiple agents

Create new contact center tenants in less than a day

Fast & Scalable
Create new contact center tenants in less than a day

Connect with customers across email, webchat, and SMS channels

Omnichannel
Connect with customers across email, webchat, and SMS channels

No invoice. No obligation. No problem.

Start with a 30-day Free Trial
No invoice. No obligation. No problem.

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See Voca CIC in Action

"If you're utilizing Microsoft today and have the need for an omnichannel CX solution, do yourself a favor and consider Voca CIC you will not regret it!"

Robert Kuper, Telecommunications Engineer, Berry Global

Berry Global

Loved by Customer Services Teams trusted by IT