Application Note

Voca – Agile Conversational IVR for Microsoft Teams

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Voca, AudioCodes Agile Conversational IVR, seamlessly connects to Microsoft Teams

Embracing the power of Conversational IVR in the ultimate new desktop

Download our new Application Note to learn how easily you can build your own Conversational IVR, instantly test it out with a real phone number, and seamlessly connect it to your telephony system - all through Microsoft Teams!

A perfect IVR experience made for Microsoft Teams

Multi-language
conversational interface

Custom organizational
vocabulary support

Flexible connection to hybrid environments with multi-tenant support

Leveraging the existing
Direct Routing SBC

Self-serve advanced mode
for A to Z IVR management

Full IVR reports
and voice requests analytics