The COVID-19 crisis has forced many companies to shift their contact center agents to working from home. To minimize disruption, this needs to be done quickly, securely and cost-effectively. Current workflows must be maintained, and operators need to ensure high voice quality over unpredictable public internet links.
Click here for more information about AudioCodes’ solutions for work-at-home agents.
Chief Technology Officer North America,
Sharone Ben-levi ,
VP Sales & Bus Dev. Contact Centers,