Supported AudioCodes Models for
Zoom Phone

The following AudioCodes IP phones are supported by Zoom:

For upgrading existing IP phones from Version 3.2.x or earlier to 3.4.x or later, please contact AudioCodes support.

The following table lists IP phone hardware revisions which are not supported in the Zoom environment.

Model P/N REV
420HD GGWV00582 P01-P03
405HD GGWV00597 P01, P02
405HD GGWV00598 P01, P02
405 GGWV00581 P01, P02
440HD GGWV00609 P01-P03
440HD GGWV00610 P01-P03

Zoom environment

In addition, any AudioCodes IP phone model whose P/N is GGWV00xxx, where xxx is smaller than 581, is not supported.

The following AudioCodes Mediant session border controllers are supported by Zoom:

  • Mediant 500/500L Gateway and E-SBC
  • Mediant 800B/800C Gateway and E-SBC
  • Mediant 1000B Gateway and E-SBC
  • Mediant 2600 E-SBC
  • Mediant 4000 SBC
  • Mediant 4000B SBC
  • Mediant 9000/9030/9080 SBC
  • Mediant Software SBC (VE/SE/CE)

Configuration Note: AudioCodes SBC with Zoom Phone Carrier Peering ➥

Configuration Note: AudioCodes SBC with Zoom Phone Premise Peering ➥

Configuration Note: Zoom Phone Site Resiliency with AudioCodes SBC ➥

The following AudioCodes analog gateways are supported by Zoom:

  • MediaPack™ MP-112 (Order number: MP112/2S/SIP/CER)
  • MediaPack™ MP-114 (Order number: MP114/4S/SIP/CER)
  • MediaPack™ MP-118 (Announced as EoS from June 1st, 2022 - customers are encouraged to migrate to Mediant 500Li)
  • MediaPack™ MP-124 (Order number: MP124/24S/DC/SIP MP124/24S/AC/SIP)
  • MediaPack™ MP-1288 (Order number: MP1288-288S-2AC, MP1288-216S-2AC, MP1288-144S-2AC, MP1288-72S-2AC)
  • Mediant™ 500Li (Order number: M500L-i4S, M500L-i8S) - *Currently undergoing certification

Configuration Note: Setting Up AudioCodes MediaPack Series ATAs in Zoom Phone Environment ➥

Configuration Note: Setting Up AudioCodes MP-1xx ATAs Survivability in Zoom Phone Environment ➥

Configuration Note: Mediant 500Li Voice Gateway Basic Configuration ➥