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Supported AudioCodes Models for
Zoom Phone

The following AudioCodes IP phones are supported by Zoom:

For upgrading existing IP phones from Version 3.2.x or earlier to 3.4.x or later, please contact AudioCodes support.

The following table lists IP phone hardware revisions which are not supported in the Zoom environment.

Model P/N REV
420HD GGWV00582 P01-P03
405HD GGWV00597 P01, P02
405HD GGWV00598 P01, P02
405 GGWV00581 P01, P02
440HD GGWV00609 P01-P03
440HD GGWV00610 P01-P03

Zoom environment

In addition, any AudioCodes IP phone model whose P/N is GGWV00xxx, where xxx is smaller than 581, is not supported.

The following AudioCodes Mediant session border controllers can be ordered with a pre-installed ZPLS application:

  • Mediant 800C Gateway and E-SBC

The following AudioCodes Mediant session border controllers can be connected to ZPLS:

  • Mediant 500/500L Gateway and E-SBC
  • Mediant 800B/800C Gateway and E-SBC
  • Mediant 1000B Gateway and E-SBC
  • Mediant 2600 E-SBC
  • Mediant 4000 SBC
  • Mediant 4000B SBC
  • Mediant 9000/9030/9080 SBC
  • Mediant Software SBC (VE/SE/CE)

Mediant 800C Deployment Guide: Mediant 800C SBC with Zoom Phone Local Survivability ➥

General SBC Configuration Guide: Connecting Zoom Phone Local Survivability with AudioCodes SBC ➥

The following AudioCodes Mediant session border controllers are supported by Zoom:

  • Mediant 500/500L Gateway and E-SBC
  • Mediant 800B/800C Gateway and E-SBC
  • Mediant 1000B Gateway and E-SBC
  • Mediant 2600 E-SBC
  • Mediant 3100 SBC
  • Mediant 4000 SBC
  • Mediant 4000B SBC
  • Mediant 9000/9030/9080 SBC
  • Mediant Software SBC (VE/SE/CE)

Configuration Note: AudioCodes SBC with Zoom Phone Carrier Peering ➥

Configuration Note: AudioCodes SBC with Zoom Phone Premise Peering ➥

Configuration Note: Zoom Phone Site Resiliency with AudioCodes SBC ➥

Configuration Note: AudioCodes SBC as Zoom Phone Local Proxy ➥

The following AudioCodes analog gateways are supported by Zoom:

  • MediaPack™ MP-112 (Order number: MP112/2S/SIP/CER)
  • MediaPack™ MP-114 (Announced as EoS from January 16th, 2023 - customers are encouraged to migrate to MP-504)
  • MediaPack™ MP-118 (Announced as EoS from June 1st, 2022 - customers are encouraged to migrate to MP-508)
  • MediaPack™ MP-124 (Order number: MP124/24S/DC/SIP MP124/24S/AC/SIP)
  • MediaPack™ MP-1288 (Order number: MP1288-288S-2AC, MP1288-216S-2AC, MP1288-144S-2AC, MP1288-72S-2AC)
  • MediaPack™ MP-5xx (Order number: MP504/4S/SIP, MP508/8S/SIP)

Configuration Note: Setting Up AudioCodes MediaPack Series ATAs in Zoom Phone Environment ➥

Configuration Note: Setting Up AudioCodes MP-1xx ATAs Survivability in Zoom Phone Environment ➥

Configuration Note: MediaPack 5xx Voice Gateway Basic Configuration ➥