Supported AudioCodes Models for Zoom Phone

The following AudioCodes IP phones are supported by Zoom:

For upgrading existing IP phones from Version 3.2.x or earlier to 3.4.x or later, please contact AudioCodes support.

The following table lists IP phone hardware revisions which are not supported in the Zoom environment.

In addition, any AudioCodes IP phone model whose P/N is GGWV00xxx, where xxx is smaller than 581, is not supported.

The following AudioCodes Mediant session border controllers can be ordered with a pre-installed ZPLS application:

The following AudioCodes Mediant session border controllers can be connected to ZPLS:

The following AudioCodes Mediant session border controllers are supported by Zoom:

Configuration Note: AudioCodes SBC with Zoom Phone Carrier Peering ➥

Configuration Note: AudioCodes SBC with Zoom Phone Premise Peering ➥

Configuration Note: Zoom Phone Site Resiliency with AudioCodes SBC ➥

Configuration Note: AudioCodes SBC as Zoom Phone Local Proxy ➥

The following AudioCodes analog gateways are supported by Zoom:

MediaPack™ MP-112 (Order number: MP112/2S/SIP/CER)
MediaPack™ MP-114 (Announced as EoS from January 16th, 2023 - customers are encouraged to migrate to MP-504)
MediaPack™ MP-118 (Announced as EoS from June 1^st, 2022 - customers are encouraged to migrate to MP-508)
MediaPack™ MP-124 (Order number: MP124/24S/DC/SIP MP124/24S/AC/SIP)
MediaPack™ MP-1288 (Order number: MP1288-288S-2AC, MP1288-216S-2AC, MP1288-144S-2AC, MP1288-72S-2AC)
MediaPack™ MP-5xx (Order number: MP504/4S/SIP, MP508/8S/SIP)

Configuration Note: Setting Up AudioCodes MediaPack Series ATAs in Zoom Phone Environment ➥

Configuration Note: Setting Up AudioCodes MP-1xx ATAs Survivability in Zoom Phone Environment ➥

Configuration Note: MediaPack 5xx Voice Gateway Basic Configuration ➥